UK-based engineers on call, with agents doing the diagnosis legwork and AI testing each fix. No contract, no retainer. Raise a ticket, get it fixed, pay for the time used.
Simple, no-commitment support. No contract, no retainer — raise a ticket, get it fixed, pay only for time used. Every ticket handled by a qualified engineer (computer or software engineer) who understands D365. No generic helpdesk, no call centre.
Transparent time tracking — you see exactly what you pay for. Good for businesses with light or intermittent support needs, or those who want to try Veriland before committing to a subscription service.
On each ticket, agents do the diagnosis legwork and test the fix, while the engineer and you make the decisions. It is the method behind our agentic IT operations offer, applied to occasional support.
Each ticket still goes to a qualified engineer. Agents do the legwork around it: they gather context, propose a cause, prepare the fix and test it. The engineer checks the work, and you approve anything that changes your system.
The results below came from agents running IT and release processes across clients' own line-of-business applications. They show the method, not the outcome of this service.
Agents read the ticket, match it to past incidents and gather the logs and configuration, so the engineer starts with the facts.
Agents propose the likely cause and prepare a fix. The engineer reviews it and decides whether it goes ahead.
Agents regression-test each fix, including checks across the integrations it touches.
For anything beyond a quick fix, agents draft the change pack with scope, impact, test evidence and a rollback plan. You approve it.
IT operations · PE-backed business
£7m
Added to annual EBITDA
70% Leaner IT organisation
Release testing · Business with in-house applications
15+
Testing FTE released
Every Release AI-tested before go-live
Clients are anonymised at their request. See all results.
Troubleshooting, bug fixes, and system errors resolved by qualified engineers.
Minor configuration adjustments to workflows, forms, views, and reports.
Help with user issues, permissions, role changes, and onboarding questions.
Small enhancements and adjustments that take under 2 hours.
Advice on Microsoft updates, impact assessment, and best practices.
We explain what we fixed and why, so your team learns too.
Ideal for businesses with light or intermittent D365 support needs. No contract, no retainer.
Starting at
£99GBP
per hour
Response Commitment
<4hrs
during business hours
Engineer Quality
100%
UK-based qualified engineers
Commitment
Zero
no contract, no retainer, no lock-in
Via email or the Veriland support portal — whichever suits you.
An engineer picks up your request directly. No triage queue.
You're notified when complete with a summary of what was changed.
Transparent time tracking. You see exactly how long each task took.
All time used is billed at the end of the month. No surprises.
All Dynamics 365 products: Business Central, Finance & Operations, Sales, Customer Service, Field Service, and Power Platform components connected to your D365 environment.
No. Pay-As-You-Go has no commitment. You can use the service once or regularly — it's entirely up to you.
Yes. We support D365 environments regardless of who implemented them. We may need a brief orientation to your setup before starting work.
If your needs grow, we'd recommend moving to Team as a Service or D365 as a Service — both are more cost-effective for regular support and include proactive management.
PAYG is remote only. On-site support is available under our subscription services.
Just send us a ticket. No onboarding, no paperwork. We'll review your request and provide an estimate before starting work.
Yes. We support D365 environments regardless of who built them. During the transition we familiarise ourselves with your setup, documentation and any customisations. Your day-to-day operations carry on without disruption during the handover.
Your environments are supported under independently audited information security controls. We take data protection seriously.
Our MD is a Microsoft Alumni — bringing platform insider experience to the way we hire, train, and run our engineering team.
Every ticket is handled by a qualified UK-based engineer who understands D365. No generic helpdesk, no offshore escalation.
No contract needed. Send us your issue and a qualified UK engineer will get back to you within hours.
Or call us directly: 01625 569 777
Wessex Searches transformed conveyancing with a new D365 Commerce ordering platform — automating search fulfilment, customer communications, and back-office operations across six data providers.
Veriland built a production property search platform for a UK water utility processing 4,000+ orders per month — then rebuilt it from scratch as VeriConvey, an AI-native SaaS product bringing agentic automation to the entire UK conveyancing industry.
H2O America partnered with Veriland to unify fragmented operational data and deploy AI-driven predictive maintenance — reducing unplanned outages by 40%, cutting alert noise by 5x, and transforming asset reliability across critical water infrastructure.
