AI as a Service

Overview

Veriland sets up, deploys, and manages AI and agentic automation. Not limited to Dynamics 365 — any business process across any system. We identify the right use cases, build the agents, deploy them, monitor performance, and continuously improve.

Not just chatbots — real process automation: invoice processing, reconciliations, customer triage, document handling, approval workflows. Your organisation doesn't need to hire ML engineers or AI specialists. Instead, you get a team of AI experts who manage everything.

Each agent is built to your business rules and workflows, deployed in your environment, monitored 24/7, and continuously tuned based on real usage data. You see the ROI immediately, and the agents only get better over time.

What Managed Agents Deliver at Scale

AI as a Service runs your agents after go-live: monitoring, tuning and governance, across any system.

Run across whole processes, managed agents have delivered these results for three clients, all running their own line-of-business applications.

Clients are anonymised at their request. See all results.

What's Included

Service Tiers

All prices are indicative. Annual agreement required. Infrastructure costs (Azure OpenAI, etc.) are separate.

Most Popular Use Cases

These are the use cases our clients ask for most. Each one is a proven pattern we've deployed multiple times — not experimental technology.

Finance & Accounting

• Invoice Processing: Extract data from supplier invoices (PDF, email, scan), match to purchase orders, code to the correct GL account, and route for approval. Routine invoices go through without human intervention.
• Account Reconciliation: Automatically match transactions between subledgers and the general ledger, flag discrepancies, and prepare exception reports. This shortens the month-end close.
• Expense & Receipt Processing: Employees photograph receipts, the agent extracts amounts, categorises spend, checks policy compliance, and submits for approval.
• Credit Control: Monitor overdue accounts, send graduated chasing sequences, flag high-risk customers, and escalate to a human when needed.

Sales & Customer Service

• Customer Triage & Routing: Classify incoming enquiries (email, web form, chat), assess urgency, route to the right team, and draft an initial response — all before a human touches it.
• Lead Qualification: Score inbound leads against your ideal customer profile, enrich with company data, prioritise the most promising ones, and trigger follow-up sequences automatically.
• Post-Call Summaries: Transcribe sales or support calls, extract action items, update CRM records, and draft follow-up emails — so your team can focus on the conversation, not the admin.
• Customer Onboarding: Guide new customers through setup steps, collect required information, trigger internal tasks, and send welcome sequences — consistently, every time.

Operations & Supply Chain

• Purchase Order Processing: Convert requisitions into purchase orders, select the right supplier, check stock levels, and handle routine supplier communications.
• Supplier Communications: Monitor delivery schedules, chase late orders, confirm receipt, and flag supply chain risks before they become problems.
• Document & Contract Extraction: Pull key terms, dates, and obligations from contracts, leases, and agreements. Feed structured data into your systems automatically.
• Quality & Compliance Checks: Validate incoming data against business rules, flag anomalies, and generate compliance reports without manual review.

Cross-Functional

• Data Entry & Migration: Extract data from emails, forms, spreadsheets, and legacy systems. Validate, transform, and load into your target system — accurately and at scale.
• Approval Workflows: Intelligent routing based on value thresholds, risk scores, and historical patterns. Escalate exceptions, auto-approve routine items.
• Reporting & Anomaly Detection: Generate daily/weekly reports from multiple data sources, highlight outliers, and surface trends that humans would miss.
• Employee Self-Service: Answer HR, IT, and policy questions from your knowledge base. Handle leave requests, IT tickets, and routine enquiries without involving your team.

Who It's For

• Businesses with repetitive manual processes that are expensive and error-prone
• Organisations that want AI automation but lack the technical expertise to build and manage it
• Companies already using Dynamics 365 or other platforms that want to add intelligence to existing workflows
• Any business that wants to start small with one agent and expand as they see ROI

Frequently Asked Questions

Why Businesses Trust Veriland

£39m

Annual savings across two PE-backed clients

580+

FTE of capacity released

3

Agentic transformations delivered

20

Published client case studies